Shipping policy

SatrangiIndia Online – Shipping Policy

At SatrangiIndia Online, we are committed to ensuring that your products reach you safely and on time. Please review our shipping policy below:

1. Shipping Timeframe

  • Domestic Shipping: Orders within India are processed and shipped within 2-3 business days. Delivery times may vary between 5-8 business days depending on your location.
  • International Shipping: International orders will be processed and shipped within 3-5 business days. Delivery times may range from 10-15 business days, depending on the destination and customs regulations.

2. Shipping Charges

  • Domestic Orders: For orders below ₹600, a flat shipping rate of ₹50 applies. The size and weight of the items you’re ordering have a direct impact on shipping costs. The cost increases with the speed of delivery you choose.
  • International Orders: Shipping charges for international orders will be calculated at checkout based on the destination country and package weight.

Members can calculate their shipping costs during the checkout process. Here’s a breakdown of the key factors that contribute to the final shipping fee:

  • Shipping Method: SatrangiIndia Online provides various shipping options, such as Standard Shipping,  and Fast Shipping. The cost increases with the speed of delivery you choose.
  • Shipping Address: Your shipping destination plays a significant role in determining the cost. SatrangiIndia Online may charge different rates for deliveries to different regions or countries.
  • Item Size and Weight: The size and weight of the items you’re ordering have a direct impact on shipping costs. Larger and heavier items typically incur higher shipping fees due to the increased resources required for transportation.
  • Order Total: Some shipping costs may be influenced by the total value of your order. SatrangiIndia occasionally offers free shipping on eligible orders over a certain threshold, which can be an attractive option for cost-conscious shoppers.
  • Special Requirements: If you need specialized shipping options, such as scheduled delivery or delivery to a specific location within your residence, additional fees may apply.

3. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress. You can track your order through our website or the courier partner's site.

4. Delivery Partners
We partner with reliable courier services for both domestic and international shipping to ensure timely delivery. Our delivery partners may vary depending on your location.

5. Customs & Duties
For international shipments, customs duties or taxes may apply based on the destination country’s regulations. Customers are responsible for any such charges, which are not included in the product price or shipping fee.

6. Delays
While we strive to deliver your order within the stated timeframe, certain factors like weather conditions, manufacturing issues, public holidays, or customs clearance may lead to delays. In such cases, we will keep you informed and ensure your order is delivered as soon as possible.

7. Incorrect Address
Please ensure that your shipping address is correct and complete. SatrangiIndia Online is not responsible for orders delivered to incorrect addresses provided by customers.

8. Returns and Refunds
If your product is damaged during shipping or lost in transit, please refer to our Returns and Refunds Policy for assistance.

For any questions or concerns about shipping, please contact our customer service at info@satrangiindiaonline.com.

This policy covers key aspects of shipping while providing clarity and transparency for customers.